Terms of Service

MG Notify is a software-as-a-service platform that receives inbound webhooks and forwards them as WhatsApp notifications using your own Meta WhatsApp Cloud API account. You are responsible for obtaining and maintaining the underlying Meta Business and WhatsApp Cloud API approvals required to send messages.

You must provide accurate registration information and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at support@mgnotify.app if you believe your account has been compromised.

You agree not to use the Service to:

• Send unsolicited messages, spam, or content that violates Meta's WhatsApp Business Policy or Commerce Policy.
• Send messages to recipients who have not granted lawful consent to receive them.
• Transmit malicious code, attempt to breach security, or interfere with other users' access to the Service.
• Reverse engineer, resell, or sublicense the Service without our written consent.
• Violate any applicable law or third-party right, including export, privacy, and consumer-protection laws.

We may suspend or terminate accounts that we reasonably believe are in violation of these Terms.

The Free plan is provided at no cost. Paid plans are billed monthly or annually in advance through our payment processor, Dodo Payments. Subscription fees are non-refundable except as required by law. You authorize us (and our payment processor) to charge the payment method on file for the selected plan until you cancel. You may cancel at any time from the billing portal; cancellation takes effect at the end of the current billing period.

You retain all rights in the webhook payloads, templates, and recipient data you submit to the Service (“Customer Data”). You grant us a worldwide, non-exclusive, royalty-free license to host, process, and transmit Customer Data solely as necessary to provide the Service, including forwarding messages to Meta's WhatsApp Cloud API.

The Service, including its software, design, and documentation, is owned by MG Notify and is protected by intellectual property laws. We grant you a limited, non-transferable right to access and use the Service in accordance with these Terms. All rights not expressly granted are reserved.

The Service integrates with third-party platforms including Meta WhatsApp Cloud API, Clerk, Vercel, Neon, Inngest, and Dodo Payments. Your use of those services is governed by their own terms, and we are not responsible for their actions or availability.

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation, nor do we guarantee the delivery of any specific WhatsApp message, which depends on factors controlled by Meta and network conditions.

To the maximum extent permitted by law, MG Notify will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or data, arising out of or in connection with your use of the Service. Our aggregate liability for any claim will not exceed the amount you paid us in the twelve months preceding the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless MG Notify and its affiliates from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of your Customer Data, your use of the Service, or your violation of these Terms.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms or if required by law. Sections that by their nature should survive termination will survive.

These Terms are governed by the laws of India without regard to conflict-of-laws principles. Any dispute arising from these Terms or the Service will be resolved in the courts located in Chandigarh, India, unless applicable consumer-protection law requires otherwise.

We may update these Terms from time to time. We will provide reasonable notice of material changes by updating the “Last updated” date and, where appropriate, by email. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms? Email support@mgnotify.app.